Roseae Co LLC Privacy Policy
Roseae Co LLC
Last Updated: July, 2026
Your privacy is incredibly important to us. This Privacy Policy explains how Roseae Co LLC ("we," "our," or "us") collects, uses, discloses, and protects your information when you visit our website, purchase professional homecare products, or book a treatment.
1. Information We Collect
We only collect information that is necessary to provide you with high-quality services and products. This includes:
Personal Identifiers: Your name, email address, phone number, shipping address, and billing address.
Booking & Health Information: Skin intake forms, medical contraindications, current medications, treatment history, and notes taken during your consultations.
Payment Information: Credit card details or other payment methods. Note: All payments are processed securely through our third-party processors ( GlossGenius). We do not directly store your full financial data.
Device & Usage Data: IP address, browser type, and how you interact with our website (collected via cookies to help improve your browsing experience).
2. How We Use Your Information
We use the data we collect to run our business smoothly and take care of your skin safely. Specifically, we use it to:
Process, fulfill, and ship your homecare product orders.
Schedule, manage, and confirm your service bookings.
Review your skin history and contraindications to ensure your treatments are safe and effective.
Send you transaction receipts, appointment reminders, and occasional marketing or promotional updates (which you can opt out of at any time).
Comply with legal, tax, and licensing obligations.
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We only share your data with trusted service providers who help us run our business, including:
Booking & Scheduling Software: To manage your appointments.
Payment Processors: To securely handle transactions.
Shipping Carriers: To deliver your skincare orders to your door.
Legal Compliance: We may disclose information if required to do so by law or to protect the safety and rights of our studio and clients.
4. Data Security & Retention
We take the security of your personal and skin health data seriously and implement industry-standard safeguards to protect it. We retain your personal information only as long as necessary to provide you with services, comply with our legal obligations, or resolve disputes.
5. Your Rights & Choices
You have control over your information. Depending on your location, you have the right to:
Access, update, or correct your personal information.
Request that we delete your personal data (subject to legal or record-keeping requirements for licensed professionals).
Opt out of marketing emails by clicking the "unsubscribe" link at the bottom of any message.
What to include in the Privacy Policy
Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website’s practices on sharing the information with third parties; ways in which your visitors and customers can exercise their rights according to the relevant privacy legislation; the specific practices regarding minors’ data collection; and much, much more.
To learn more about this, check out our article “Creating a Privacy Policy”.